Sndj Creations
At SNDJ Creation, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases. By using our website, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect different types of information in order to provide you with an exceptional shopping experience. This may include:
• Personal Information: When you create an account, make a purchase, or interact with our customer service, we may collect personal details such as your name, email address, phone number, shipping and billing addresses, and payment information.
• Payment Information: We collect payment details when you make a purchase, such as credit/debit card information. Please note that we do not store your payment information; it is securely processed through trusted payment gateways.
• Non-Personal Information: We may also collect non-personally identifiable information, such as your IP address, browser type, and usage patterns, to improve the functionality of our website. - How We Use Your Information
We use the information we collect for the following purposes:
• Order Processing: To process and fulfill your orders, including shipping, billing, and providing customer support.
• Communication: To send you order confirmations, shipping updates, promotional offers, and important information related to your account or orders.
• Personalization: To enhance your shopping experience by recommending products and offering personalized promotions based on your preferences and browsing history.
• Security: To protect your account and prevent fraudulent transactions, ensuring that your personal and payment details are secure.
• Marketing and Promotions: With your consent, we may send you marketing communications regarding new products, sales, or exclusive offers. You can opt-out of receiving such communications at any time. - How We Protect Your Information
We take the security of your personal information very seriously. Our website uses SSL encryption (Secure Sockets Layer) to ensure that any information you provide is transmitted securely. We also employ physical, electronic, and administrative safeguards to protect your data from unauthorized access, use, or disclosure.
• Payment Security: We use trusted third-party payment gateways to process your payment details. We do not store your credit/debit card information on our servers.
• Account Security: You are responsible for maintaining the confidentiality of your account and password. Please notify us immediately if you suspect any unauthorized access to your account. - Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information in the following cases:
• Service Providers: We may share your personal information with trusted third-party service providers who assist with our business operations, such as payment processors, shipping carriers, and email marketing services. These partners are obligated to protect your information and use it only for the purposes we’ve specified.
• Legal Requirements: We may disclose your personal information if required by law or to comply with legal processes, such as a subpoena or court order, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data. - Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your user experience. Cookies are small text files stored on your device that allow us to remember your preferences, track your shopping cart, and provide you with personalized content.
• Types of Cookies Used:
o Essential Cookies: Necessary for the website’s functionality, such as remembering items in your cart.
o Performance Cookies: Collect information on how users interact with the website to improve its performance. - o Targeting Cookies: Used to deliver personalized ads based on your interests and browsing behavior.
- You can manage cookie settings in your browser at any time, but disabling certain cookies may affect the functionality of the website.
- Your Rights and Choices
You have certain rights regarding your personal information, including:
• Access and Update: You can access and update your personal information through your account settings on our website.
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any promotional email or by contacting us directly.
• Request Deletion: You can request that we delete your personal information from our records, subject to legal and business requirements. Please note that we may need to retain certain information for record-keeping or legal purposes. - Third-Party Links
Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information. - Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible. - Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information. - Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@sndjcreation.com
SNDJ Creation
We value your privacy and appreciate your trust in us! Thank you for choosing SNDJ Creation.